Menu for Courtyard by Marriott Waterloo St. Jacobs - Waterloo, ON | Sirved

We recently stayed a few nights for a friends wedding. We were pleasantly surprised at how smooth check in was, and frankly, the... room was probably the cleanest hotel room I have ever stayed in. It was simple to leave and re-enter the building after checkin, as other friends and weddings guests were staying in other hotels in the area. The hotel was quiet, and well maintained. Thewashroom also had a heat lamp outside of the shower, which was a major plus! My ONLY minor complaint (as I have with everyhotel, really) is that the rooms are not soundproof. Conversations can be audible from the hallways, as well as the hotel staffcan be very loud (I don't believe intentionally) in the mornings while cleaning the hallways and rooms nearby. I am an earlyriser so it was not a bother for me, but my partner is not, and one of our nights was a very late one, so the morning chatterwasn't overly enjoyed. Read more

I was in a junior studio suite. Room was newly renovated, with a gas fireplace, pull out sofa and large TV. The sofa was a very... comfortable place to sit & read; the room was quiet and the brand new king bed was very comfortable. Hotel staff were veryfriendly and knowledgeable. All in all a very pleasant surprise; this hotel over delivered on expectations Read more

Room wasn't ready when we went to check in at 4:30pm, and Bluetooth on TV refuses to work and keeps cutting out. paid 200$+ for... less than 18 hours in a room without a working TV or Bluetooth connection. Good if you need a bed to crash in, but there aremuch better options just across the road. Read more

We have been coming here since it first became a Marriott. We have always found the rooms super clean and staff very friendly.... However, on our most recent visit of August 12th, there was one employee who was incredibly helpful and her name was Olivia. Ithas been a long time since I've met an employee anywhere that was as enthusiastic and caring. Olivia bent over backwards toensure all our needs were met without us having to ask for assistance. Olivia was the most proactive person with a genuinedesire to ensure we were happy. Thanks for everything Olivia, you are the best!!!! Read more

Every room has now been updated. Very contemporary and large rooms with beautiful shower . Some prices include breakfast,... others do not, so watch for that. Free coffee all the time in the lobby. Unfortunately it was not well vacuumed with stuff onthe floor and on the bottom of the night stand. Read more