Menu for Pizza Factory in Maple Ridge, BC

Pizza was good but didn't appreciate that they deducted taxes without giving the receipt and that too on cash payment.

Have ordered from here many times, service is always very good. Only issue I have had is ordering from their website. It took my... order but never sent it to the restaurant so the order never got made. Read more

I love this pizza but the price is getting costly. The recent $7 delivery fee is probably the last straw for us.

I normally order for pickup but decided get my order for delivery last night; huge mistake. When I opened the door my dog... started trying to smell the pizza bag the driver was holding and he fully freaked out. I ended up yelling at him a little harderthan I probably should have but I was worried he was going to kick her in the head and injure her. If you order for delivery,make sure you either don't have a pet or have them behind a closed door to avoid this extremely awkward situation. Read more

Pizza was good, driver was friendly, but they screwed up our order on one of the pizzas. We asked for bacon, there was no bacon,... instead covered in onions. We called to rectify this and the lady on the phone said "well I wrote down onions" and basicallythat was that. No apology no "let's be proactive about this situation". I've worked in customer service for many years, and hertones and way she was handling it was very rude. I didn't want to make a stink but seriously we are paying and giving a good tipand get treated that way? Read more