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  • Open:
    11:00 AM - 9:00 PM
  • Contact:
  • Cuisines:

    American

    American

  • Features:

    Delivery , Non-Contact Delivery

  • Dietary:

    Vegetarian

  • Known for:

    Healthy options, Vegetarian options, Wine, Good for kids, Cozy, Kids menu, Quick bite, Beer, Cocktails, Coffee, Dine-in, Dinner, Hard liquor, Lunch, Good for groups, Accepts reservations, Bar onsite, Curbside pickup, Fast service, Fireplace, High chairs, Restroom, Seating, Outdoor seating, Wheelchair accessible parking lot, Wheelchair accessible restroom, Wheelchair accessible seating, Alcohol, Dessert,
    Read more

Swiss Chalet in Ancaster, ON, is a well-established American restaurant that boasts an average rating of 3.7 stars. Learn more about other diner's experiences at Swiss Chalet. Today, Swiss Chalet is open from 11:00 AM to 9:00 PM. Don’t risk not having a table. Call ahead and reserve your table by calling (905) 304-1885.

From a variety of diet conscious menu items, Swiss Chalet includes vegetarian dietary options.

Love the menu, but want to try somewhere new? Try McDonald's and Buffalo Wild Wings.

Have you eaten here before? Leave a review!

nasreen bodo 1 year ago
3

We love swiss chalet and get food there all the time but this time the food wasn't as great as it usually is. The good thing... about the spring rolls not being hot was that we could eat them right away! Chicken was not the usual fall off the bonegoodness. Atmosphere was good, the server was nice. Read more

Mary Melnyk 1 year ago
4

New review: The Ancaster Swiss Chalet said they would make it up to us if we gave them another chance. I'm very happy to report... the experience was quite different this time. Our server was an experienced person and got us our drinks right away. The foodwas good and plentiful. A pleasant experience. Old review: It took 21 minutes to get our drinks, after we found out they didn'thave club soda, then they didn't have sparkling water, eureka they had lemonade. Server was inexperienced and didn't know how tocut to the chase. Sauce was salty, sweet potato fries that I paid an extra $3 were mangled. $81 for three people, thanks nexttime I'll just eat at home. Read more

Chris Sargent 1 year ago
2

Arrived at 5pm on a Sunday with a table for 3 people. Took the server over 10 minutes just to ask us for our drinks. After... finally getting served we ordered our drinks and our food. 20 minutes later we had our waitress come up to us to inform us thatthey didn?t have mashed potatoes, fine we get things can be busy. Another 20 minutes later she comes to tell us that they don?thave buns for the special roast beef sandwich. Then another 20 minutes we got our food. Waitress served the table behind us 3-4times before paying attention to us and it came to us raising our voice to get her attention. People in table behind us alsovisibly frustrated after waiting 20+ minutes to be told they don?t have dessert. I?ve been coming to this restaurant everySunday for the last 2 weeks and the service has never been this terrible. We understand things can happen and unexpected rushesbut communication is expected when delays are happening. Read more

Ricky Dang 1 year ago
2

Food was good. Staffs were friendly. Food came out relatively quick. There were a few reasons why I didn't give 5 ?. 1.... Appetiters came, but no plates or cutlery to eat with. We had to ask for it. 2. Entries came, they put them on the table andleft hurriedly. One of the kids' meal was supposed to be corn for the side, got fries instead. I asked for "seasoned" fries, butgot regular fries. Staff: "I don't know what seasoned fries are, but I do know what chalet fries are." I kid you not, their ownmenu says "fresh cut fries" and "seasoned fresh cut fries". I guess even their own staff doesn't know their own menu. 3. Mykids love mayo with their nuggets/tenders so we asked for some. "Sure I'll bring you some packets", but forgotten. 4. Mybottomless softdrink was also neglected. Didn't get a single refill even though I left the empty cup at the end of the table. Wetried to flag the staff down for help for the condiments and drink but felt ignored. 5. The floor at our seat was honestly,nasty. It was comparable to what you call it, a skating rink. 6. This is a warning for families with younger kids. If they movea lot during their meals, try to keep an eye on them and not let them smash their head on the back rest in the booth seats. Thecover pattern made it look like there are cushions but it's just a piece of thin fabric no thicker than my t-shirt. I even rammy elbow on it when I was moving about, that was painful. Read more

Jordan Abraham 1 year ago
3

The family sitting beside us took 2 hours to get their meal. We have been ignored since being seated. The server actually looked... directly at us and then turned away as if we didn?t exist. The bar is unmanned. They have left dirty dishes on the bar as wellas cleaning chemicals. They aren?t usually this bad. Understaffed? Overworked? Who knows? Very sad. We really used to like thisplace. Is this the new normal or anomaly? Update: after lodging a formal complaint, I was contacted by the manager of therestaurant and was offered a credit. We took him up on the offer and the food and service were wonderful. However, he explainedto me in person that there are still staffing and training issues which probably won?t be resolved for a few weeks. Therefore,the 3 star rating. It is going to be a bit of a crapshoot for awhile longer. That said, the manager Joseph Perez is a 5 star guyand his staff that night equalled him. I hope that they will get back up to their normal level of excellence soon. Read more

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When is Swiss Chalet open?

Swiss Chalet is open on the following days:

Monday: 11:00 AM - 09:00 PM

Tuesday: 11:00 AM - 09:00 PM

Wednesday: 11:00 AM - 09:00 PM

Thursday: 11:00 AM - 09:00 PM

Friday: 11:00 AM - 09:00 PM

Saturday: 11:00 AM - 09:00 PM

Sunday: 11:00 AM - 09:00 PM

Does Swiss Chalet offer delivery?

Yes, Swiss Chalet offers delivery.